We are contracted and file claims to most insurance plans. Copayment and/or Coinsurance is due at the time of service.
For patients without insurance we offer a self-pay discount. Payment is due in full at the time of service.
On the day of service, patients with medical insurance from a company, with whom Randolph Primary Care, PA contracts, are responsible for either their entire co-payment, an estimate of their deductible, or the co-insurance portion of their charges. Randolph Primary Care will file an insurance claim if we contract with the patient’s insurance company. Any remaining balance upon payment by the insurance is the patient’s personal responsibility and payment in full is due upon us sending a billing statement.
Patients who do not pay their co-payment, deductible, or the co-insurance portion on the day of service, or patients with an overdue balance, may be unable to schedule appointments until the balance is paid in full or until a satisfactory payment plan has been worked out (only exception – medical emergency).
Patients who do not respond to efforts to collect an overdue balance and establish appropriate payment plan may be turned over to a collection agency and dismissed from Randolph Primary Care PA. To avoid this action, we encourage patients with a balance to immediately pay their entire charges in full. Patients who are having financial difficulties should contact our office to establish a satisfactory payment plan rather than being dismissed and turned over to collections.